Return and Exchange Policy

Customer Service

We are here for you.

For general inquiries // email us

To initiate a return, fill out form below

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Parlour H 

626 Moulton Ave LA, CA 90031


NOT super pumped on your purchase? We can fix that!

+ Unopened hair care product: Full refund within 30 days

+ Opened hair care product: One-time exchange within 30 days

Sorry we are unable to return or refund brushes and styling tools, unless obvious product defect. In that case, we can return within 30 days of purchase. Beyond that, please reference any manufacturer warranty information.

+ Shipping fees are non-refundable

+ No refunds or exchanges after 30 days

+ Please allow 7-10 days for refunds and exchanges to process after being received.

How to send it back:

We value you and your business. Fill out the form on this page and we will get back to you within 24 hours. We want to make shopping with Parlour H a great experience, so go ahead and send us an email so you can help us… help you … better!

Shipping Information:

+ All orders are processed and shipped during business days Monday-Friday excluding Federal Holidays

+ Shipping is generally 5-7 business days after your order has been placed and processed. Tracking will be provided at the time it is shipped

+ To Comply with aerosol shipping laws, all products will be ground shipped

Parlour H reserves the right to modify this return and exchange policy at any time with or without notice.

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